iPhone 13 Pro Connected to wifi, but no internet? Fix - iPhoneGeeks (2023)

Is your iPhone 13 Pro connected to WiFi but no internet access? You are not alone. In this article, I’ll explain what you can do when your iPhone 13 Pro is connected to Wi-Fi but no internet access.

Your iPhone 13 Pro is connected to a Wi-Fi network but you can’t access the internet. You can’t visit Safari, neither can you stream music or send iMessage to your friends. About a minute later, a popup saying “Safari cannot open the page because your iPhone is not connected to theInternet.” or “no internet connection” appears.

The problem often stems from the network source, i.e., the Wi-Fi router or your Internet Service Provider (ISP). However, your device’s settings or network configurations could also block internet access. In this guide, we’ll walk you through various possible ways to fix iPhone 13 Pro connected to Wi-Fi but no internet access issue.

The tips described on this article applies to iPhone 13 mini, iPhone 13, iPhone 13 Pro, and iPhone 13 Pro Max that is connected to WiFi but no internet access.

Use these tips to fix iPhone 13 Pro Connected To WiFi But No Internet Access

Since there is no particular reason why your iPhone 13 Pro is connected to WiFi but has no internet access, there are a number of possible fixes. Below we have listed a few fixes which you can try to restore the Internet.

Check If You Are Actually Connected to the Internet

I know, this sounds weird. But trust me, I’ve been there and done that. More often than not, you might be facing this issue because your router is not connected to the internet. So, try to connect to that router wirelessly using another device and see if you can access the internet.

If the other devices connected to your WiFi network are not also able to access the Internet, then chances are either your ISP is down (you can confirm this by calling your ISP), or someone has accidentally cut the broadband cable coming to your house (you can confirm this by asking your neighbors who share the same connection) or you have simply exhausted your monthly data plan.

Most ISP has an unlimited data plan, however, there are few internet providers that capped data usage after a certain threshold. To fix this, you simply have to recharge your internet plan. Once you’ve done that, reboot your iPhone and try to connect to the WiFi network again.

Another scenario is that at times some websites don’t work on a particular WiFi network. For instance, in our office WiFi, all torrent websites are blocked. So, if that’s the case, try opening a bunch of different websites.

If you are able to access the Internet on all the other devices except your iPhone 13 Pro, then obviously, there’s something wrong with your phone. Moving forward we’ll try to fix your iPhone 13 Pro.

Check If cellular Data is Turned Off

At times, when you have cellular data turned on and then connect to a WiFi network, you might not be able to access the internet. So, try disabling cellular data to fix the issue. You can do this by going to Settings > Cellular Data.

Now, you might be thinking iPhone is too smart for this. But occasionally, when you connect to a WiFi network, iOS will prioritize WiFi over the cellular data. However, some networks require users to log in before they can access the internet. Even after logging in, iOS might not see it as an active connection and still use cellular data. Under such circumstances, iOS might not be able to connect to the internet on both networks.

See also:

  • How to Fix iPhone Cellular Data Problems on ios 15
  • iPhone 13 Pro Cellular Data Not Working? Here’s The Fix

Restart your iPhone.

Put your iPhone in Airplane mode by going to Settings > Airplane Mode. Wait about a minute. Power the iPhone OFF by navigatingto Settings > General > Shut Down., then start it up, then disable Airplane Mode and test the internet connection. It should work.

Move closer to the router

If you find your iPhone 13 Pro connected to Wi-Fi but no internet, ensure that you are not too far from your Wi-Fi router/modem and your iPhone is within range and can get strong signals.

Check Time and Date Settings

This is another thing that looks silly but ill-configured time and date settings can cause a lot of problems including iPhone 13 Pro connected to Wi-Fi but no internet. Generally, iOS devices are configured to obtain date & time information automatically from your network operator. However, if you’ve changed those settings manually then you might have to reset the settings. Because when the date & time settings are set to manual, the clock may not be updated due to a restart.

To set up an Automatic date & time,:

  1. open the “Settings” app.
  2. Tap on ”General”.
  3. Tap on ”Date & Time” option.
  4. “Toggle on the switch next to Set automatically”
  5. Once you’ve done that, reboot your iPhone 13 Pro and try to connect to the WiFi network again.

Update iOS

If you find your iPhone 13 Pro connected to Wi-Fi but no Internet access, ensure that your phone is updated to the latest version of iOS. Go to Settings > General > Software Update.

Forget and Reconnect to WiFi Network

Sometimes, forgetting the problematic network and reconnecting might fix iPhone 13 Pro Connected to Wi-Fi but no Internet issue. When you reconnect the WiFi network, you might be provided with a new local IP address which might actually fix the issue. To do that, open your iPhone Settings and navigate to “WiFi”. Next, Tap the info (i) icon next to the Wi-Fi network and select the option “Forget” this network.

Now, tap on the WiFi network again, enter the password and tap on the “Join” button. That is it. If the issue is still not fixed proceed to the next solution.

Disable VPN

If you are using a VPN, disable VPN and then try again (Settings > VPN).

Reset iPhone Network Settings.

If all the above tips didn’t solve the problem of iPhone 13 Pro connected to WiFi but no internet connection, then it is time to reset network settings.

Open the Settings app and go to General > Transfer or Reset iPhone > Reset > Reset Network Settings. Please note that resetting network settings will delete all of your network settings, for example, your saved Wi-Fi passwords will be deleted.

Check If Router is Blocking Network Traffic

It is possible that the WiFi router you are trying to connect to might be blocking your iPhone 13 Pro from connecting to the internet. For example, someone may have accidentally exploited your router’s MAC address filter and blocked your iPhone 12. If that’s the case then you won’t know it, unless you look at the WiFi router’s admin page and unblock yourself.

The router admin page differs from manufacturer to manufacturer and model to model. So, consult your router manual, go to the appropriate settings page and see if the router is blocking your device. Some routers have the IP address of the portal, username, and password written on the back of the device.

In my case, I have a D-Link router. I can check if my device is blocked or not by navigating to the “Advanced” tab and selecting the “Traffic Control” option. For other routers, look for options such as the MAC Address Filtering menu. If your iPhone 13 Pro is on the list of blocked devices, click Remove or Allow to restore internet access.

Reboot or Reset WiFi Router

If your iPhone 13 pro connects to Wi-Fi but no Internet access, there is a possibility that your router is the culprit. Try rebooting the router. It doesn’t matter if you trigger the reboot via the admin page or the physical buttons. So, pick your choice and reboot the router, it doesn’t take more than 30 seconds to complete the process.

If rebooting did not work, the next step is to reset the router. Again, depending on the router’s manufacturer, the reset option might be located either on the Maintenance page or the Advanced options page. Alternatively, you can also do a hard reset by pressing the hardware reset button located on the back of the router. You can also unplug the router from the power source and wait a minute before plugging itcback in.

Do keep in mind that resetting the router will remove all the settings and ISP IP address configurations. So, note down the credentials and backup the necessary information beforehand so that you can configure the router once you are done with the reset.

Update your router and modem

Update your router and modem with the latest firmware. You may want to check its manual.

Contact your internet service provider

Maybe the internet
is down in your area. Contact your Internet service provider or cable company. It is possible that they may be having issues.
See if there is an issue with your account. Maybe you forgot to pay your bill and they disconnected your Internet. Simply contact them.

Factory Reset your iPhone

Eventually, if nothing else works and you are still experiencing The problem of iPhone 13 Pro connected to Wi-Fi but no Internet, then you should bring the hammer down and factory reset your phone . To factory reset your iPhone, open the Settings app, tap on ”General”, navigate to “Transfer or Reset iPhone”. Finally, tap on “Erase all content and settings”.

The resetting process may take some time to complete. So, make sure that your iPhone is fully charged or at least has over 50% battery before doing the factory reset.

iPhone 13 Pro Connected to Wi-Fi But No Internet: Fixed!

The iPhone connected to Wi-Fi but no Internet error is a common yet frustrating problem that prevents your iPhone 13 Pro from connecting to the Internet. It happens due to a host of different things, so it’s best you try one solution after another to identify the cause and fix the issue. If you found some other workaround, do let us know in the comments below.


Why does my iPhone 13 say no Internet connection when I have Wi-Fi? ›

Reboot Your iPhone and Wi-Fi Router. Now, there might be a temporary hardware glitch with your iPhone or the Wi-Fi router. In this case, all you have to do is reboot both devices. This will restore the network connectivity and you'll be able to connect to the Internet without any hassle.

Why is my iPhone 13 Pro not connecting to the Internet? ›

Dont worry first of all try turning it off then on, if you still dont have wifi try turning on airplane mode and turing it off. Try rebooting your device, if this is still an issue try factory resetting your iPhone by backing up through icloud or a mac and computer.

Why does my iPhone say no Internet connection but is connected? ›

One common reason why this notification appears is because your iPhone is too far away from your Wi-Fi router to establish a strong connection. Try moving your iPhone closer to your Wi-Fi router and see if the message disappears.

Does iPhone 13 have network issues? ›

A number of iPhone 13 users are complaining about touch issues where the device's display doesn't respond to swipes and gestures. We're also hearing about 5G cellular data issues. Some users are saying cellular service is dropping unexpectedly. Others are complaining about the speed of 5G.

Why does it say I'm connected to Wi-Fi but no internet? ›

There are several reasons why this might happen: Your computer's WiFi adapter is faulty. Your internet service provider (ISP) is down. Your computer has an incorrect internet protocol (IP) address.

Why do I have Wi-Fi but it says no Internet connection? ›

If all your devices get no internet connection, yet your WiFi indicator is still on, the most obvious answer is that your internet provider has an outage. Before you start rebooting and shuffling wires around, it's always a good idea to check this first.

Why does my phone connect to WiFi but not work? ›

Reset Android Network Settings.

Open the Settings app and go to “Reset options”. Now, tap on the “Reset Wi-Fi, mobile & Bluetooth“ option. On the next page, tap on the “Reset Settings” button at the bottom. After resetting, try to connect to the WiFi network and see if it fixes the issues.

What are the main problems with an iPhone 13? ›

The 6 Most Common iPhone 13 Issues and How to Fix Them
  • Battery Issues on the iPhone 13. ...
  • iPhone 13 Touchscreen Issues. ...
  • iPhone 13 Wi-Fi Issues. ...
  • Activation Error on the iPhone 13 and iPhone 13 Pro. ...
  • iPhone 13 Face ID Issues. ...
  • iPhone 13 Pro Max Overheating Issues.
Oct 27, 2022

Why does my iPhone 13 keep saying no service? ›

Method 1: Check for Airplane Mode

This might sound silly, but sometimes the device is inadvertently put in Airplane Mode, resulting in no service on iPhone 13. This can be resolved easily just by turning Airplane Mode off and the iPhone 13 no service issue will be resolved.

How do I fix my iPhone 13 glitch? ›

You should also try restarting your iPhone 13. If that doesn't work, you can try resetting your iPhone 13 by holding down the power button and home button simultaneously until the Apple logo appears on the screen. If those methods don't work, you can try resetting your phone to its factory settings.

Has iPhone 13 Been hacked? ›

So, yes, even the mighty iPhone 13 can be hacked. Know the various ways it can be compromised and importantly, how to protect your device from hackers.

Did iPhone 13 get hacked? ›

When a hacker tries to break into your device, they don't try to get past the operating system, which can be quite difficult. Instead, they try to catch the user. iPhone 13 can also hacked by users.

How do I diagnose my iPhone 13? ›

Press and hold both the volume up and volume down buttons. With both volume buttons still held down, plug your Lightning cable into your ‌iPhone‌ and connect it to a power adapter or a computer. Release the buttons when the Apple logo appears.

Why does my new iPhone 13 Pro have no service? ›

Go to Settings > Cellular and check to see if your cellular line is turned on. If your cellular line is off, turn it back on. Then check to see if you have service. If you don't see your cellular line in Settings > Cellular, you should set up an eSIM or insert a physical SIM card.

How do I connect my iPhone 13 to the Internet? ›

From your Home screen, go to Settings > Wi-Fi. Turn on Wi-Fi. Your device will automatically search for available Wi-Fi networks. Tap the name of the Wi-Fi network that you want to join.

How do I update my service on my iPhone 13? ›

Update your service provider settings manually on your iPhone or...
  1. Make sure your device is connected to Wi-Fi or a mobile network.
  2. Tap Settings > General > About.
  3. Follow the onscreen instructions to install your service provider update.
Nov 10, 2022

How do I Unbrick my iPhone 13? ›

If you have an iPhone 8 or a newer model, press the volume up button and release it quickly. Then press the volume down button and release it quickly. Finally, press and hold on the side button until you see the recovery screen.

How do I reset an unresponsive iPhone 13? ›

If iPhone isn't responding, and you can't turn it off then on, try forcing it to restart.
  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.

Is iPhone 13 easily broken? ›

iPhone screens are very durable, and iPhone 13 has Ceramic Shield which is the strongest glass ever in a smartphone. It would be very unlikely that any internal components would be damaged before the glass itself is damaged.

Does iPhone 13 have good signal? ›

According to this test conducted by the editors from the Chinese blog Mydrivers, the iPhone 13 appears to be the worst compared to other top Android devices for internet reception quality. As the mobile gaming experience is often affected by internet strength, the team found a way to test the devices' performance.

Does iPhone 13 have better signal? ›

Not every single aspect has been improved (such as dual SIM signal reception), but overall, the signal is stronger and faster. To go into a bit of detail, when comparing the iPhone 13 with iPhone 12, both 4G and 5G networks have shown better results – they are faster and more constant.

Does the iPhone 13 get better signal? ›

Newer devices tend to have better reception because they tap into more parts of the signal spectrum. Both iPhone 12 and iPhone 13 devices support 5G technology, as well as 4G LTE and 3G. New models can connect with a wider variety of networks, which improves coverage and performance.

Why is 5G so slow on my iPhone 13? ›

Since fewer phones can use the bands the iPhone 13 can, they will always appear to be less congested. Unfortunately, the cell towers are not always properly optimized for the new frequency bands. Further, 5G itself is slower than LTE in many areas.

Is LTE better than 5G? ›

If you're looking for fast speeds with the most population coverage, LTE is the way to go. However, if you're looking for the latest and greatest technology with the potential for faster speeds and more capacity, 5G is the way to go.

Why is my Cellular data not working on my new iPhone 13? ›

Go to Settings > Cellular and check to see if your cellular line is turned on. If your cellular line is off, turn it back on. Then check to see if you have service. If you don't see your cellular line in Settings > Cellular, you should set up an eSIM or insert a physical SIM card.

How do I enable 5G on my iPhone 13 Pro? ›

If you're using iOS 14 to iOS 14.5, you can turn on 5G Standalone by going to Settings > Cellular > Cellular Data Options > Voice and Data or Settings > Mobile Data > Mobile Data Options > Voice and Data. With 5G Standalone, all mobile data activity uses 5G.

Is iPhone 13 pro a lot better than 13? ›

A15 Bionic Chip

While the chips in both iPhones are the same, the GPU in the ‌iPhone 13 Pro‌ contains one additional core. Users can therefore expect slightly better performance from the ‌iPhone 13 Pro‌ when performing activities such as gaming or video editing.

How do I reset my network on my iPhone 13? ›

Settings app > General > scroll to and select Transfer or Reset iPhone > select Reset > Reset Network Settings > select Reset Network Settings again to confirm.

Does the iPhone 13 Pro Max have signal issues? ›

The iPhone 13 Pro Max has a history by now of signal problems resulting in call disconnections or total signal loss. I've had three replacements tested at a local Apple store with the same result. The "RF signal receiver" fails the benchmark test.

Is the 5G better on iPhone 13? ›

The iPhone 13 won't give you better 4G/5G performance than the iPhone 12 for now, but it has features designed for the future, and it's far better than the 11 and XR.

Is iPhone 13 waterproof? ›

Apple's iPhone 12 and iPhone 13 lineups feature the best water resistance rating on an ‌iPhone‌ to date with an IP68 rating. This means that the devices can withstand water up to a depth of six meters (19.7 feet) for up to 30 minutes.

Should I turn off 5G? ›

Ultimately, the decision to turn off 5G or not comes down to each person's preference. Live in an area with strong 5G coverage and want those faster speeds? It's probably a good idea to leave the feature on. 5G isn't perfect and does use more battery, but in places where it works, it really works.

Should I turn off 5G on iPhone 13 pro? ›

Since the infrastructure isn't there yet for 5G to take over completely, you may live in an area where 5G is very weak. If that's the case, your 4G LTE connection will most likely be faster and more stable. In that scenario, it makes sense to switch off 5G for the moment and benefit from your faster 4G LTE connection.

Why is my iPhone 13 Pro so slow? ›

Make sure you have enough storage

You can check your device's storage in Settings > General > [Device] Storage. For best performance, try to maintain at least 1GB of free space. If your available storage is consistently less than 1GB, your device might slow down as iOS or iPadOS repeatedly makes room for more content.

Why is 5G not working on my iPhone 13 Pro Max? ›

If you don't see 5G in the status bar

Go to Settings > Cellular > Cellular Data Options or Settings > Mobile Data > Mobile Data Options. If you see this screen, your device has 5G activated. If you don't see this screen, contact your carrier to confirm that your plan supports 5G.


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